From Chaos to Clarity: Why Minset’s Agentic AI Is the Financial Teammate Healthcare Has Been Waiting For
By Kristi Ebong, Partner at HealthX Ventures
Minset recently announced a seed round led by HealthX Ventures. This marks a pivotal moment for the healthcare industry—one that signals a long-overdue shift from patchwork tools and burnout-driven workflows to truly autonomous infrastructure. At the heart of it all is MIA: Minset’s Agentic AI platform built to revolutionize the revenue cycle.
MIA doesn’t just support your team—it is the team. Spanning autonomous medical coding, collections optimization, and intelligent business insights, Minset delivers outcomes like a 30% increase in revenue recovery, 40% lower coding operations costs, and up to 500% ROI in just three years. It’s not a dream for the future—it’s happening now.
Why Minset and Why Now?
For years, healthcare has relied on labor-heavy, fragmented revenue cycle models—outsourcing tasks, layering dashboards, and firefighting denials. But even the best operators know: this system is breaking. And adding more people, tools, or alerts won’t fix it.
With the advent of Agentic AI, we finally have a way to go beyond automation and deliver true autonomy—systems that not only analyze data but take action. That’s why HealthX backed Minset.
Minset is the first Agentic AI platform purpose-built to handle the entire healthcare revenue cycle—coding claims, preventing denials, recovering revenue, and predicting payment behavior. It doesn’t describe the work. It does the work. That distinction is everything.
And it’s not just hospitals. Minset is being used by both healthcare providers and Revenue Cycle Management (RCM) companies across the country—delivering superhuman results that reduce burnout, accelerate revenue, and provide clarity where there was once chaos.
A Team That Knows the Terrain
I’ve known this team for over a decade, and what stands out is their complementary strengths. They’re not outsiders trying to disrupt healthcare—they’re veterans who’ve lived in the complexity and know how to fix it.
Trey McMillian, CEO, brings leadership experience from Target, Dell, Vidant Health, and Google. His mix of enterprise strategy, operational discipline, and vision makes him uniquely qualified to lead at this inflection point in healthcare.
Matt Scott, CTO, is a generational AI talent. One of the rare undergrads hired straight into Microsoft Research, he now leads Minset Labs with a team of engineers from NVIDIA and Microsoft. He doesn’t just understand AI theory—he turns it into performance.
Mike Luessi, GTM & Ops, has led global businesses for some of the most recognized technology companies in the world. At both startups and industry giants like ServiceNow and Salesforce, he has consistently driven breakout product success, launched new categories, and scaled high-performing teams across every operational function. Mike is known for unlocking growth that sticks—and building the infrastructure to sustain it.
Together, they’re building what I believe could become the most important financial infrastructure company in healthcare.
Rethinking Revenue Cycle Management
Minset runs the revenue cycle like a digital teammate, deploying Agentic AI to learn, reason, and act across coding, denials, appeals, and collections. It’s already live in 300+ provider organizations and delivers. Unlike co-pilots that need humans to stay in the loop, Minset is the pilot. No burnout. No breaks. No new headcount.
Most AI in this space is assistive. Minset is different—because it's both agentic and autonomous. Minset didn’t build a dashboard or a bot. They built a system that reasons, learns, and takes real action. It doesn’t wait for human instructions—it understands the work and drives it forward. That’s what agentic autonomy means. And while other vendors are introducing single-task agents, Minset is setting the standard for coordinated, multi-skilled AI that improves the whole system.
And importantly, the outcomes are real. This isn’t theory. It’s been tested and proven in the field.
Why This Can’t Wait
Healthcare is at a breaking point. Denials are spiking. Labor can’t scale. CFOs are under massive cost-to-collect pressure. RCM teams are exhausted. We’ve hit the ceiling of what traditional systems can do. Minset gives healthcare a new ceiling—actually, it removes the ceiling. It delivers clarity where there was chaos, and outcomes where there were excuses.
A Glimpse Into the Future
We’re about to enter the next chapter of intelligent healthcare infrastructure. While the industry has started experimenting with narrow, single-skilled agents, Minset is taking a bold leap forward.
Minset’s agentic approach began with reasoning—but that’s just the beginning. MIA won’t just respond to tasks—it will manage the entire financial lifecycle, learning continuously, acting autonomously, and delivering outcomes that rival even the best teams.
This is not a vision for five years from now. It’s happening now. Providers and RCM organizations across the country are already seeing breakthrough results. And the momentum is building.
We’re not just talking about improvement. We’re proving it. If you believe in a future where technology owns the outcome—and delivers real, measurable progress—then now’s the time to pay attention.
Learn more about Minset at minset.ai.